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OFFICE OF

Student Engagement & Success

Assisting students in their graduate school journey

BetterHelp Online Counseling

What is BetterHelp?

To support all ºÚÁÏרÇø students, the Office of Student Engagement and Success provides all ºÚÁÏרÇø students with access to teletherapy services through BetterHelp, which is the world’s largest network of licensed, accredited, and experienced counselors who can help you with a range of issues including depression, anxiety, relationships, trauma, grief, and more.

BetterHelp services are available at no additional cost for current ºÚÁÏרÇø students, staff, and faculty. If you used BetterHelp at any point during your time at ºÚÁÏרÇø, services are half-priced after graduation. Counseling services are available in over 44 different languages and offer extended hours for sessions to meet the needs of our students’ demanding schedules.

When you sign up for BetterHelp, you will be matched with a counselor based on your needs and disclosed demographics, which supports the diverse ºÚÁÏרÇø student population. Mental health counseling services are unlimited for enrolled students and available through text, chat, phone calls, and video conferencing.

Betterhelp also includes .

For additional information, contact the Office of Student Engagement and Success at oses@rm.edu.

BetterHelp FAQ

After you sign up, you are matched with a  counselor who fits your objectives, preferences, and the type of hardship/challenges you are dealing with. Different counselors have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for you. BetterHelp is able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn’t a good fit for you, you can choose to switch counselors at no cost.

Counselors on BetterHelp are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their state’s professional board after successfully completing the necessary education, exams, training, and practice. While their experience, expertise, and background vary, they all possess at least 3 years and 2,000 hours of hands-on experience.

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BetterHelp may be right for you if you’re looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, BetterHelp may be able to help. We also have counselors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, LGBTQ+ matters, grief, religion, self-esteem and more.

BetterHelp is not the right solution for you if any of the following is true:

  • You have thoughts of hurting yourself or others
  • You are a minor or you are under the care of a legal guardian
  • You are in an urgent crisis or an emergency situation
  • You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care
  • You were required to undergo therapy or counseling either by a court order or by any other authority
  • You do not have a device that can connect to the Internet or you do not have a reliable Internet connection

BetterHelp services are available for all ºÚÁÏרÇø students and staff at no additional cost. After graduation, services will be discounted by 30%, and this discount will be automatically applied to your account.

As a current ºÚÁÏרÇø student, staff, or faculty member, you may use BetterHelp as often as needed. There is not a maximum amount of visits per month, week, or year. This depends on your needs and varies  from one person to another.

Upon enrollment to ºÚÁÏרÇø, all students are given access to Betterhelp teletherapy services. To begin using Betterhelp, please enter your @rm.edu student email account into the ºÚÁÏרÇø Betterhelp portal . If you have difficulties accessing Betterhelp services, please contact the Department of Student Affairs at studentaffairs@rm.edu.
Yes, Betterhelp has tons of .

ºÚÁÏרÇø encourages individual users to beware of any instance where protected information is shared. ºÚÁÏרÇø does its best to vet vendors, but nothing is certain. We recommend that each user carefully read the privacy policies and end-user agreements provided by the service provider.

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